Privacy Policy

1. Who We Are

Tapro Gems is a Finland-based gemstone business specialising in natural Sri Lankan gemstones.

Company Name

Tapro Gems Oy

Business ID

[Business ID]

Registered Address

[Registered Address], Helsinki, Finland

Email

hello@taprogems.com

Phone

+358 40 000 0000

For privacy-related questions or requests, please contact us using the details above.

2. Information We May Collect

We may collect information that you provide directly to us, including:

• Name
• Email address
• Phone number
• Country
• Appointment details
• Gemstone interests
• Enquiry messages
• Preferred contact method
• Business information for wholesale enquiries

We may also collect limited technical information when you use our website, such as:

• IP address
• Browser type
• Device type
• Website usage information
• Cookie preferences

3. How We Use Your Information

We may use your information to:

• Respond to enquiries
• Arrange private appointments
• Provide gemstone information
• Process sourcing or wholesale requests
• Provide customer support
• Improve our website and services
• Maintain website security
• Comply with legal obligations

Where required, we process personal information based on your consent, our legitimate business interests, contractual requirements, or legal obligations.

4. Marketing Communications

We will only send promotional or marketing communications where permitted by law.

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided or by contacting us.

5. Sharing Personal Information

We do not sell your personal information.

We may share information with trusted service providers where necessary to operate our business, for example:

• Website hosting providers
• Email providers
• Analytics providers
• Appointment or form services
• IT and security providers

These providers may only process information as necessary to provide their services.

6. International Data Transfers

Some service providers may process information outside Finland or the European Economic Area.

Where required, we use appropriate safeguards to protect personal information in accordance with applicable data protection laws.

7. Data Retention

We retain personal information only for as long as necessary for the purpose for which it was collected, or where required by law.

Different types of information may be kept for different periods.

8. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of information
• Request restriction of processing
• Object to certain processing
• Request data portability
• Withdraw consent where processing is based on consent

Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal. Some processing is based on legal obligations rather than consent, and withdrawing consent does not affect that processing.

9. Cookies

We use cookies and similar technologies to operate and improve our website. For more information, please read our Cookie Policy.

10. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this website.

12. Contact Us

For privacy questions or requests, contact:

Company

Tapro Gems Oy

Email

hello@taprogems.com

Address

[Registered Address], Helsinki, Finland